services

We'll be by your side long after your software is installed, and stand by you to ensure your team is confident and well-trained on their new tools. We offer training in a traditional classroom/instructor format or via the Internet. Our classes are designed to provide in-depth knowledge for new users, a refinement of skills for experienced users or users of individual modules, and are ideal for cross-training staff in additional processes.

A smooth but thorough transition is the name of the game. Our implementation team can help you plan, set milestones and map processes. From data conversion, system set-up, process improvement and associated project/task management, We deliver the right level of management to your software implementation project.

A successful implementation sometimes means conversion of existing data into the new system. We have a proven method that enables us to convert data in a timely manner. Our conversion specialists convert both physical and electronic records into your infor | AMSI software solution. Our specialists use best practices for configuration, system integration, and data conversion, providing proficient property conversions.

Rest assured that if you have a support question or problem, our team is dedicated to providing you with a solution in a timely manner. Live support is ready to handle any call from your designated single point of contact. Our goal is to ensure that you use your infor | AMSI property management software with ease and achieve your business goals.

How do you ensure a solid return on investment from your new software purchase and implementation? We help make this happen by reviewing your current business processes and documenting the steps necessary to accomplish your operational goals. This blueprint helps you make a successful plan to improve operations and maintain a competitive advantage in the marketplace with your new software purchase and implementation.

Don’t leave success to chance. Once we have reviewed your operations, we create customized policy and procedure manuals specific to your organization and users. These manuals contain step-by-step instructions for software functions and are utilized by stakeholders to ensure consistency in software processes and training.